Bah Humbug, Monday

Today was really a Monday. You know, the stereotypical Monday. Bah humbug, I say.

Exhibit A:
When we went to pick up my car from the dealership yesterday (they were closed), I quickly realized that it was unlocked. Again. I was pretty darn ticked because it was the second time this happened. I called and left a message for the service manager this morning. A customer service rep returned my call and proceeded to argue with me about the whole thing. Really?? Really?!?

The good news was that when I went to get my key and paperwork this evening the service manager was standing right there. We had a frank yet polite discussion about the incident and I felt he handled the situation well.

Exhibit B:
Our first-choice daycare emailed us to say they would have a spot for L.J. at the end of May. I emailed back and said that we had found an alternate option and asked about getting our wait list fee refunded since they didn’t have an opening when we needed it. Come to find out that I can’t get the wait list fee refunded because of a fine-print technicality in their policy that would only be apparent if it was specifically mentioned and explained. Which it was not.

Exhibit C:
The purpose of the Walgreen’s Drive-Thru Pharmacy window is for customers to quickly pick up their already-filled prescriptions. It is not for a customer to drop off a a new prescription, put their car in park and wait 20 minutes for it to be filled, trapping the multiple cars waiting behind them. Yes, this actually happened.

I actually don’t fault Walgreen’s in this case. I found out it was a first-day trainee who couldn’t see the waiting cars and didn’t know to tell the customer to pull aside. Instead, I fault the customer, who had multiple mirrors in her vehicle and exhibited the common sense of a goat by not pulling aside so other customers could be assisted while she waited.

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Goodnight Monday. Tuesday – please be a little calmer!